Terms of Service
Rules of the Drip Game
These terms govern your use of Oxdrips and our community. By using our services, you agree to these terms and commit to being an awesome member of our fashion family.
Prohibited Activities
What's Not Allowed
To keep our community positive and our platform running smoothly, these activities are strictly prohibited.
Creating fake accounts or impersonating others
Harassing, threatening, or abusing other users
Posting spam, promotional content, or malware
Attempting to hack, disrupt, or damage our services
Scraping or collecting data without permission
Violating intellectual property rights
Engaging in fraudulent or illegal activities
Circumventing security measures or access controls
Using our services for commercial purposes without permission
Distributing harmful or inappropriate content
User Accounts & Registration
Account Creation
- You must be at least 13 years old to create an account
- Provide accurate and complete information during registration
- You are responsible for maintaining account security
- One account per person to ensure fair access
- Account sharing is not permitted
Account Responsibilities
- Keep your login credentials confidential
- Notify us immediately of any unauthorized access
- You are responsible for all activities under your account
- We reserve the right to suspend accounts for violations
- Account termination may result in loss of access to services
Community Guidelines
- Treat all community members with respect
- No harassment, hate speech, or discriminatory content
- Respect intellectual property rights
- No spam or unsolicited promotional content
- Maintain appropriate content for all age groups
Products & Purchasing
Product Information
- We strive for accurate product descriptions and images
- Colors may vary slightly due to monitor settings
- Sizing information is provided as a guide
- Limited quantities available for exclusive drops
- Prices subject to change without notice
Order Process
- Orders are subject to acceptance and availability
- We reserve the right to cancel orders for any reason
- Confirmation emails will be sent for valid orders
- Order modifications may be possible within 1 hour
- Large orders may require additional verification
Product Quality
- All products undergo quality control checks
- Defective items will be replaced or refunded
- Normal wear and tear is not covered under warranty
- Care instructions provided for all garments
- Customer satisfaction is our top priority
Payment & Pricing
Payment Methods
- We accept major credit cards and digital wallets
- All payments processed securely through encrypted channels
- Payment information never stored on our servers
- Third-party payment processors handle transactions
- Additional fees may apply for certain payment methods
Pricing & Fees
- All prices displayed include applicable taxes
- Shipping costs calculated at checkout
- Promotional codes have specific terms and conditions
- Price changes don't affect confirmed orders
- Currency conversion handled by payment processor
Billing Issues
- Contact us immediately for billing discrepancies
- Refunds processed within 3-5 business days
- Chargeback requests handled case by case
- Disputed charges may result in account suspension
- We comply with all relevant financial regulations
Shipping & Delivery
Shipping Options
- Multiple shipping methods available
- Delivery times vary by location and method
- Express shipping available for urgent orders
- International shipping to most countries
- Free shipping thresholds clearly displayed
Delivery Process
- Tracking information provided for all shipments
- Signature may be required for high-value orders
- We are not responsible for postal service delays
- Delivery addresses must be accurate and complete
- Undeliverable packages may incur additional fees
International Orders
- Customs duties and taxes are buyer's responsibility
- Delivery times may be affected by customs clearance
- Some items may be restricted in certain countries
- Import regulations vary by destination
- Additional documentation may be required
Returns & Exchanges
Return Policy
- 30-day return window for unused items
- Items must be in original condition with tags
- Return shipping costs covered for defective items
- Customer responsible for return shipping otherwise
- Clear return instructions provided with every order
Exchange Process
- Exchanges processed within 14 days of delivery
- Size exchanges preferred over refunds
- Exchange items subject to availability
- Additional shipping costs may apply
- Exchange value cannot exceed original purchase
Refund Terms
- Refunds processed to original payment method
- Processing time varies by payment provider
- Store credit available as alternative
- Refund eligibility determined case by case
- Promotional items may affect refund amount
User Content & Intellectual Property
User-Generated Content
- You retain ownership of your original content
- Grant us license to use content on our platform
- Content must not violate third-party rights
- We may remove content that violates our policies
- You are responsible for content you upload
Our Intellectual Property
- All Oxdrips branding and content is protected
- No unauthorized use of our trademarks
- Copyright protection for all original designs
- Photography and content usage rights reserved
- Fair use exceptions apply for commentary and review
Content Moderation
- We moderate content to maintain community standards
- Inappropriate content will be removed
- Repeated violations may result in account suspension
- Appeals process available for content removal
- Community guidelines updated regularly
Disclaimers & Limitations
Service Availability
- We strive for 99.9% uptime but cannot guarantee it
- Maintenance windows may affect service availability
- Force majeure events may disrupt services
- We reserve the right to modify or discontinue features
- No guarantees of uninterrupted service
AI & Recommendations
- AI recommendations are suggestions, not guarantees
- Fashion advice provided as general guidance
- Individual results may vary based on preferences
- AI technology continuously improved but not infallible
- User discretion advised for all recommendations
Third-Party Services
- We integrate with various third-party services
- Their terms and policies also apply
- We are not responsible for third-party actions
- Links to external sites are provided as convenience
- External site content not endorsed by us
Termination & Enforcement
Account Termination
- Either party may terminate account at any time
- We may terminate for violation of these terms
- Outstanding orders will be fulfilled upon termination
- Data deletion handled according to privacy policy
- No refunds for account termination by user
Violation Consequences
- Warning for first minor violations
- Temporary suspension for repeated issues
- Permanent ban for serious violations
- Legal action may be taken when appropriate
- Account recovery may not be possible
Legal Compliance
- All users must comply with applicable laws
- International users responsible for local regulations
- We cooperate with law enforcement when required
- Terms subject to change based on legal requirements
- Severability clause protects remaining provisions
Need Help With These Terms?
Our team is here to help you understand our terms and policies. Don't hesitate to reach out.
Legal Inquiries
contact@oxdrips.com
For terms and legal questions
Compliance
compliance@oxdrips.com
For policy violations
Support
support@oxdrips.com
For general assistance